Gerar University Portal

Gerar University of Medical Sciences needed a comprehensive portal to run its academic life digitally — a system where new applicants apply, students manage their studies, and faculty and staff run admissions, payment tracking and administrative processes.

Through Devignerly, I spearheaded the design and development of that portal end to end — leading stakeholder research, defining the product, designing the interfaces, and working with the development team through delivery. It became the university's operational backbone.

• Four audiences, one system. Applicants, students, faculty and staff each needed different things from the same platform — and each had a different level of digital fluency.
• Processes lived in people's heads. Admissions and administrative workflows existed as practice, not documentation. They had to be extracted, understood and encoded into software.
• Money flows through it. Payment tracking for fees and processes meant the portal carried the same trust obligations as any fintech product.

• Institutions run on unwritten process. The most important requirements live in people's routines — interviews are how you excavate them.
• Audience separation is a kindness. Showing every user everything overwhelms; showing each user their own things empowers.
• Post-launch feedback is a product stage. The timely adjustments after real use mattered as much as the original designs.